⚖️ NexAfric Terms and Conditions
1. Acceptance of Terms
By using NexAfric, you agree to these Terms and Conditions. If you do not agree, please do not use the platform.
2. Services Provided
NexAfric is a digital marketplace connecting buyers and verified vendors/service providers offering essential goods and services. NexAfric acts as an intermediary and is not the direct seller of most products or services.
3. Vendor/Service Provider Responsibility
Vendors/service providers must:
• Provide accurate information about their services and prices
• Deliver items or services on time and in the described condition
• Keep their accounts secure and up to date
• Comply with local laws and ethical business practices
NexAfric reserves the right to suspend or remove any vendor/service provider violating these rules.
4. Customer Responsibility
Customers must:
• Provide accurate delivery and payment information
• Respect payment timelines
• Avoid fraudulent or abusive activity
5. Payments and Fees
All transactions are processed securely. NexAfric automatically deducts a service fee (8–10%) from vendor/service provider sales.
Refunds are available for undelivered or cancelled orders after verification by our support team.
6. NexAfric Gift Cards
NexAfric Gift Cards can be used to buy any service or product on the platform. They cannot be exchanged for cash and must be used before their expiry date.
7. Limitations of Liability
NexAfric is not responsible for:
• Delays or failures caused by third-party vendors/service providers or delivery partners
• Losses resulting from misuse of user accounts
• Indirect, incidental, or consequential damages
Our total liability is limited to the amount paid for the transaction in question.
8. Dispute Resolution
In case of a dispute, users should contact NexAfric Support within 7 days of the issue. We aim to resolve complaints fairly within 5 business days.
9. Intellectual Property
All NexAfric content — logo, design, name, and materials — are the property of NexAfric and cannot be copied or used without written consent.
10. Termination of Accounts
We reserve the right to suspend or close any account involved in fraud, abuse, or violation of our policies.
11. Governing Law
These terms are governed by the laws of the country where NexAfric operates its main office.
12. Contact Information
For questions about these Terms, contact us at:
📧 legal@nexafric.com
🌐 www.nexafric.com