🔒 NexAfric Privacy Policy

1. Introduction

NexAfric (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or mobile platform.

2. Information We Collect

We may collect:

• Personal details (name, email, phone number, address)

• Business information for vendors (business name, ID, bank or mobile money details)

• Transaction and payment data (securely processed through third parties)

• Location or delivery address (for logistics)

• Communication data (messages or reviews on the platform)

We never sell your personal information to anyone.

3. How We Use Your Information

We use your information to:

• Process orders and payments

• Verify vendors/service provider and customers

• Deliver products and services

• Communicate updates or promotions

• Improve platform safety and performance

4. Data Protection & Security

All payments and personal data are encrypted and handled through secure third-party gateways. We maintain technical and administrative safeguards to protect your information from unauthorized access or misuse.

5. Sharing of Information

We only share your information when necessary to:

• Process an order (e.g., share delivery address with a vendor/service provider)

• Comply with legal requirements

• Resolve disputes or prevent fraud

We never share your personal data for advertising or unrelated purposes.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal information

• Request to deactivate your account

• Withdraw consent for promotional messages at any time

To make a request, contact privacy@nexafric.com.

7. Children’s Privacy

NexAfric is not designed for children under 18. We do not knowingly collect their data.

8. Updates to this Policy

We may update this Privacy Policy periodically. The latest version will always be posted on our website.